Privacy Policy

1. Introduction

Welcome to eNepali. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our application and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, profile picture, and gender.
• Account Information: Username, password (encrypted), and authentication tokens.
• Location Data: Address information you provide, and location data if you grant permission.
• Usage Data: How you interact with our app, including content viewed, searches, and engagement metrics.
• Device Information: Device type, operating system, and push notification tokens (FCM).

3. How We Use Your Information

• To provide and maintain our services
• To personalize your experience and provide relevant content recommendations
• To send you notifications about updates, news, and business information
• To improve our app and develop new features
• To ensure the security and integrity of our platform
• To communicate with you about your account and support requests

4. Data Sharing

We do not sell your personal data. We may share your information with third-party service providers who help us operate our platform (such as cloud hosting, analytics, and notification services), but only as necessary to provide our services and under strict confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account and data
• Withdraw consent for data processing
• Export your data

7. Account Deletion

You can request deletion of your account at any time by visiting the Delete Your Account page. Once your request is processed, your account will be deactivated and your personal data will be removed from our active systems. Some data may be retained for legal or compliance purposes.

8. Cookies and Tracking

Our web platform uses cookies and similar technologies to maintain your session and improve your experience. Our mobile application may use device identifiers for push notifications and analytics purposes.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at [email protected].